We left Corinth with a smile on our face and a full tank of gas. Onward! we said, and we congratulated ourselves at getting our travel trailer hooked up and out on the road so quickly.
It was about 9 am and with less than 300 miles to go, we thought we’d arrive at our destination at 2 pm. Aren’t we just the best?
Then, after we had been sailing along down the road for about 25 miles, Dan suddenly said, “Something’s not right.”
What are you talking about? Is it something with the St. Louis Cardinals? Did you miss a Blues game? Are you going to run out of cookies before we get home? Dan’s always thinking about something. What’s the issue?
Dan then said a yellow wrench light had come on, and the car had some trouble going up the hill. Once up the hill, the car drove fine. Is the light still on? Yep. Okay. Let me Google it.
So, I put in Google Search “Ford Expedition yellow wrench light.” Well, what Google pulled up didn’t sound good. Basically, it said to get to a certified auto mechanic as soon as possible, and don’t drive the car.
Now as a side note, we did get our Ford Expedition serviced before our trip. And we have purchased Triple A RV Plus because if something happens on the road, we are gonna need help.
Using my smart phone, I began Googling “auto mechanics near me.” I could see which ones were open; some were closed because it was a Saturday. I found a Meineke in Tupelo which was open. I called, and a man named Jason answered.
I explained our issue. Jason asked a few questions. Then I asked Jason if this was something he could help us with. He replied, “Possibly.” Jason also mentioned that before he became the service manager, he had worked on Ford vehicles for ten years. Somehow, I knew the Lord above was looking out for us and guiding us to the right place. It wasn’t help from Triple A, but rather help from above. Thank you, God.
I told Jason we were about fifteen minutes away and could be there soon. Jason said, there was no place for our travel trailer in his lot. He suggested we drop it in the parking lot across the street. He said it was a large lot and not used much. This was excellent forethought on his part. He had listened to the part where I said we were towing a travel trailer.
We had about fifteen miles to go before arriving at the Meineke. It was a long fifteen minutes. The car did fine, but that yellow wrench light never went off. It was glaring at us! I noticed a Car Max location just a little bit before arriving at the Meineke. I was hoping we wouldn’t need to visit Car Max.
Jason worked us in on a very busy Saturday. The waiting area in the shop had WiFi as well as a charging station. We used both. While waiting, I researched campgrounds. Our thought was that if our car couldn’t be fixed today, we may have to tow our Micro Lite somewhere to stay the night or maybe nights – since the next day was Sunday. It turns out there was a very nice campground right down the street.
Now, you know how cars can be. They can be temperamental. Of course, the yellow wrench light had gone off after the car sat for awhile, and even after driving a bit, it would not come on again for the mechanics. The code wasn’t stored either. However, Jason asked us a few questions about how the car had behaved – or rather misbehaved – when the light did come on.
Jason then told us, he thought it was the throttle body, but he said, he couldn’t be 100% sure. But he said he was 90% sure based on what we told him and his years of experience with Ford vehicles. I could very much tell he did not want us to pay for an expensive repair if it turned out that wasn’t the problem. I appreciated his conscientiousness.
We understood he wasn’t 100% sure a new throttle body would fix the issue. However, since this was the first time we had ever heard of a “throttle body”, we decided to go with our instinct and trust Jason’s knowledge and recommendation.
The Meineke store got the part and made the repair. We didn’t have to have an unplanned stop for one or more nights at the campground down the street. And we didn’t have to go to Car Max. While nobody likes a $528 car repair bill, considering some of the alternatives, we were happy. When we left the shop, Jason asked us to let him know if it fixed the problem. He said, he’d be wondering about it all night.
After a couple hours with no issues, I called Jason, and told him, it had fixed the issue. Our issue had caused us a five hour delay. Even so, we made it with no further yellow wrench lights coming on, and we arrived in Hattiesburg and were all set up before dark.
During the pandemic, we all began to hear the phrase, “essential workers.” With all due respect to our healthcare workers – who are heroes – aren’t all workers essential? It matters how people do their jobs. It very much mattered to us how Jason did his job. He listened. He was skilled and knowledgeable. He was conscientious. He was nice. He cared.
Thank you to Jason and to the workers at Tupelo Meineke for doing your jobs well and taking good care of us.